Industry: Non-profit, Charities
Job Type: Full Time
Salary: £19000 - £21000/annum
Post Date: 16/06/2010
Job Description: A leading not for profit organisation have an exciting opportunity for a Fundraising Co-ordinator/Admin Team Manager to join their central Birmingham team. This is a 12 month contract to cover a secondment. The role: You will be responsible for managing a support team, helping the Midlands Fundraising department to maximise income and ensuring that highs standards of customer care are reflected by the whole division. You will work closely with the Senior Fundraising Manager, providing some personal assistance support. Responsibilities: - To be responsible for ensuring that high standards of customer care are reflected by the Admin team. - To develop, manage and review effective and efficient administrative, information and financial systems and services to the Midlands team to support staff within the department to deliver their work objectives. - Line managing a team of Fundraising Assistants within the department. - Builds and maintains relationships with other Fundraising Co-ordinators, Personal Assistants and other staff in Appeals to provide a high level of administrative support. - To liaise with team members and team managers to assess and prioritise upcoming fundraising, information, financial and/or administrative tasks - To assist in management and organisation of information in and out of the Midlands Team in a timely and efficient way by highlighting urgent and important matters requiring attention. - To carry out research and projects as requested through a range of sources, including the Internet, Intranet, publications and other external contacts. - To recruit, train, develop and manage staff in line with policies and practice including regular team meetings and regular performance reviews, coaching and mentoring staff to achieve high performance, growth and personal development. - To plan and arrange a range of meetings, teleconferences, seminars and conferences, both internally and externally, including drafting agendas, taking minutes of meetings and making sure that all venues and refreshments and other required arrangements are booked. - To provide a professional and helpful customer service for visitors when handling telephone calls from internal and external stakeholders effectively. - To provide financial administrative assistance to budget holders - To provide a Personal Assistant service to the Head of Department/Senior Fundraising Manager - To develop, maintain, oversee and review an efficient and effective record-keeping system, including current and archived files and files of a confidential nature, using appropriate paper and electronic systems. - Responsibilities for all Appeals Staff - To update databases and supporter information systems. The candidate - Excellent IT skills - Man management experience - At least 2 years experience of managing a team is ESSENTIAL. - Experience of managing a team of people working in a busy and changing environment. - Comfortable with financial systems. - Highly developed verbal communication skills to deal effectively, efficiently and appropriately with internal and external stakeholders. - Highly developed ability to write in a clear and understandable way to a range of internal and external stakeholders. - Well developed negotiation skills - Well developed management and team building skills - Ability to organise and plan own work and the work of others, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives. - Well developed ability to collect data from various sources - Experience of success as an executive assistant or a personal assistant or senior administrator, in a customer focused environment. The salary for this role is £20772 and there is an excellent benefits package
Company Name: Pertemps
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